Echoes

That’s one thing the new year always offers: a look back across the plains into the past before we move onward into the future. It is a holiday that insists upon our temporality and reminds us that time is, in fact, the strangest thing. No one ever sat you down, when you were young, and explained the workings of time the way the safe way to cross a street was explained. You just grew into it, into the way we trail the past behind us while the future comes rushing forward.

It also offers possibility. We’re all surging forward — some with more impetus than others. And now we have 2010 before us, a year that seemed unimaginable until we were right at its border.

The Times picks up the end-of-year theme I have been following all week. This peace is reflected in other places in today's paper--Time, the Infinite Storyteller, a long and interesting piece by Roberta Smith

So take refuge in art. There may be no better place — no place more stimulating or ultimately more comforting — to contemplate life’s forward motion than a large museum, especially the great time machine that is the Metropolitan Museum of Art. The Met is closed today while most of us take a collective timeout for time, but — at least for now — there’s always tomorrow.

In a way it seems a trifle odd that artworks are such superb instruments of time travel. Time is not visual, after all, unlike space. And most works in museums are static, unchanging objects. And yet art is loaded and layered with different forms of time and complexly linked to the past and the present and even the future. The longer they exist the more onionlike and synaptic they become.

For starters, each has withstood the test of time — a portentous phrase, but really no small thing: each object at the Met has been built to last by someone, for some reason. It may have fallen out of favor or fashion and lain undisturbed in the earth (or some attic) for centuries. But it remained intact long enough to be rediscovered, cherished once more, and studied, preserved and passed down through the generations for more of the same.

Finally, there's a review of  Visions of the Cosmos: From the Milky Ocean to an Evolving Universe, an exhibition at the Rubin Museum of Art, that is a " juxtaposition of Western science and Eastern religion." Even newspaper photos of what's in the show look good; it must be awfully interesting.

 

Top Ten Best (and Worst) Communicators of 2009 | Decker Blog

The Top Ten Best Communicators of 2009

1. Sully Sullenberger

Capt. Chesley “Sully” Sullenberger is not just the hero who brilliantly landed his airplane on the Hudson River, he is a bona fide great communicator. He is humble yet has a message. He inspires yet speaks sparingly. I remember eagerly awaiting his first speech since the landing – and I was stunned. He spoke for only 17 seconds. Eloquently, and I blogged on it, hoping we would have more of that rarified speaking impact in the future. We did. And he does – deserve #1 for communicating as skillfully as he flies an airplane. And that’s saying something.

2. Tim Tebow

Probably the top college football player of the decade, Tim Tebow is as articulate off the field as he is proficient on it. He won the Heisman Trophy as a sophomore, and when his team lost early the following season he ‘promised’ his team the national championship. Tim Tebow is confident and clear in media interviews, a refreshing change from so many top athletes. Above all, he is a leader, and the unquestioned leader of his team (see this halftime clip from the 2008 BCS Championship.) He is eloquent in talking about his faith, and for now is truly an athlete who walks his talk. (Let’s hope he can maintain his candor with integrity, in contrast to some others… See #3 on the Worst list.)

3. Matt Lauer

When I first met Matt Lauer on the TODAY Show in 1996, he was just about to break into full time hosting. What struck me most is he was so affable yet could be strong in an interview. Matt is as nice, humble, and enthusiastic a communicator to me off stage as he has been in his last decade as a star. Always unflappable, he can be very confrontational in an interview when necessary, even with a President, yet is usually open and humorous. Behaviorally he has great eye communication, wit and energy. His longevity alone, at the top of broadcast pyramid, wins him a long deserved place in the Top Ten.

4. Carly Fiorina

What a transformation. From fallen executive (past CEO of Hewlett Packard,) to a wooden sounding spokesperson for Presidential Candidate John McCain, to cancer survivor, to Senatorial candidate on a mission, Carly Fiorina always has communicated with great energy (with the McCain Convention an exception – teleprompters quenched her volubility). Now she has a purpose and a new pursuit to use her executive skill. Her message is powerful and sympathetic with her “If I licked cancer I can lick anything” attitude. It is refreshing to see her model the transition from glamorous blond executive to cancer survivor with no hair – she makes up for the loss with added passion. It will be interesting to see how she does on the campaign trail – I hunch she’ll more than survive.

5. Steve Jobs

He has been on the Top Ten list before, and I try not to have repeats, but there is no denying his justifiable position here, again. His mind and his mouth have led him to be named CEO of the decade by Fortune Magazine. As CEO and speaker and celebrity, he stands above the pack. Although he did not give his famous keynote address this year at Macworld, (here’s a clip of his iPhone announcement) – he did conquer a liver transplant. And even though under the weather, you can be sure he was also behind the scenes guiding Apple to another record setting year in the midst of economic turmoil. He’s overcome turmoils before.

6. Sir Ken Robinson

Perhaps you haven’t heard of him – time to take a look here or his website. One of the featured speakers at TED, Sir Ken is brilliant at story telling and humor. He also has quite a message for educators. He creatively advocates at every opportunity the need to bring creativity back into academia, particularly for the children. And he is an eloquent and funny voice for the young of all ages.

7. Chip & Dan Heath

The Heath brothers are masters of communicating sticky messages. Their 2007 breakaway best seller “Made to Stick” defines the ultimate test for stickiness. Since then, they’ve been consulting for big business and non-profit alike, landed a monthly column in Fast Company magazine and they’ve been speaking…a lot. This August they were the “opening act” for Bono (they spoke just before his videocast appearance) to a crowd of 60,000 at the Willow Creek Leadership Summit. They are expert teachers and master practitioners, and they’re in the top ten this year because we’ve had the very special opportunity to witness them in action as we co-developed the new Decker Made to Stick Messaging Program. You’ll be hearing lots more from them and about their new sticky ideas on change…their new book Switch releases in February.

8. Taylor Swift

Yes, a singer, but also a talker. Taylor Swift turned the insult by Kanye West at the MTV VMA’s into an opportunity to launch herself into the mainstream. In her SNL monologue response to the incident she came across as confident, bold but modest, humorous, and likable. Remarkably she is only 19 but has the maturity of a seasoned performer. Taylor elevated herself out of the tween pop country realm and into the spotlight by articulating her point of view with humility and strength, instead of shrinking away in embarrassment. In interview programs she shows she can do more than sing. On top of all that, she was named Entertainer of the year. Looks like she’ll be communicating in a big way for many years.

9. Chris Brogan

Chris is unusual for several reasons. He is at the cutting edge of blogs and social media, is a great writer, and this year wrote the best seller “Trust Agents.” It is because of his speaking on these things that he has become not only proficient at speaking – and somewhat of an authority. Just as he has ‘burst’ to prominence in the social media fields, so he bursts onto the Top Ten Communicators list. (He calls it “the overnight success that took years.”)  In addition, and of great interest to me, is his amazing ability to multi-task. I have seen him talk, tweet, change PowerPoints, chair a panel and type all at the same time. Parallel thinking to the max, it’s a great asset for communicators and all could learn from Chris.

10. Sarah Palin

No doubt a controversial pick (as will be #10 on the Worst list), Sarah Palin is where she is today primarily because of her communicating ability. And she’s only #10 on the list because she is flawed in crisp focus (Q&A) and casualness. Yet like the Phoenix, she continuously comes back from the ashes – because she can talk, and talk well. Remember her two landmark speeches in the political year of 2008, where she turned around the enormous negativity of the questions “Who’s Sarah Palin” and “Why is she here” with two resounding and successful speeches. This year she surprisingly resigned as Governor, appeared to be a quitter, and the media relegated her to a has-been status. Then she turns around in 6 months with “Going Rogue”, one of the biggest non-fiction best sellers in history, and gets record crowds and massive media exposure – because she is energetic, fresh and personable. She is the poster child for likability.  Communicating got Obama where he is, and it continues to keep Palin on the move.

The Top Ten Worst Communicators of 2009

1. Mahmoud Ahmadinejad

The President of Iran since 2005, Ahmadinejad has been a center of controversy since his election. His many strident communications are continuously those of arrogance and dissension. The Iranian uprising in June of 2009 was caused by Ajhmadinejad’s repression of free speech and rigged elections (even though Twitter helped shine some light.) He has called the holocaust a myth, and blusters for Israel to be “wiped off the map.” Contentious at best, ignoring the world at worst (eg. sanctions over Nuclear energy production), Ahmadinejad is the worst communicator of the year.

UPDATE: Ahmadinejad continues his communications of opacity and obfuscation in response to the end of year uprising.

2. Mark Sanford

What was he thinking? When Gov. Sanford was caught with his Argentinian mistress, he had a long, rambling press conference where he blocked, obfuscated, cried, wheedled and otherwise communicated like an incompetent teenager. No wonder they tried to impeach him – he was no kind of leader with that kind of communicating, much less behavior. There have been others who have recovered after the fall from the perch – Bill Clinton, Martha Stewart, Kobe Bryant come to mind – but all of them did it with confession and contrite communication. And a clarity that Sanford seems to lack.

3. Tiger Woods

You could also say “What was he thinking?” But compared to Mark Sanford, here there was NO communication of any kind. (Well, he had a few blog ‘press releases’ but nothing from him personally, so we have no clips.) First of all, to be seen and heard is essential – a press release doesn’t do it. And good communicating and speaking must be authentic. Apparently with Tiger Woods there was deception for years. Which means that all of Tiger Woods speaking and appearances, such as they were, were false, and on a world stage no less. Now, when caught in the lie, the deception continues in a vacuum – no communication, no openness, no trust, no forgiveness and the worst results. Tiger Woods, to date, has handled this about as badly as you could handle a major media snafu. Personally, I hope he begins speaking, and speaking honestly. Without that he will not regain personal prominence, even though he can continue to excel at golf.

4. Rod Blagojevich

A repeat from last years Worst List, because he never learned how. Ex Governor Rod Blagojevich continued to rant and rave, with no logic and no grace. What’s worse, where he used to have good communication skills (after all it’s what got him elected) he has deceived HIMSELF with thinking that he could continue to be believed, as evidenced in his January plea to the Illinois Senate. And thus he becomes a laughing stock and an object of derision. In his case, not communicating for awhile would be a good thing.

5. Caroline Kennedy

No deception here, just unfortunately terrible communication skills. Caroline Kennedy is a woman of tradition, and is to be admired for her many accomplishments. All the media had her as a sure thing for appointment to a New York Senate seat by Gov. Patterson when Hillary Clinton went to Secretary of State. But then Caroline Kennedy opened her mouth. And filled the air with uncertainty and doubt, amidst a bunch of ums and uhs and other non-words. She avoided the press, and couldn’t put a Point Of View together if her nomination depended on it. And it did, and thus she dropped out quickly. Too bad – if you can’t communicate, you can’t get elected.

6. Bobby Jindal

What an opportunity squandered. Rep Bobby Jindal was the Republican rebuttal to President Obama’s State of the Union – a relative unknown with a chance to make a name for himself. Well, he did, but not in the way he wanted. He was stiff with the through the lens teleprompter, and his sing-song vocal delivery did him in. And here’s a classic clip of Rachel Maddow, who herself is not one of the best, calling Jindal one of the worst. Here she was right to be speechless.

7. Edward Liddy

How magnanimous of former Allstate CEO Edward Liddy to come in on a charging steed and take over the reins of the battered AIG – and for only $1 in salary. His positive aura quickly deteriorated when he was found out to own millions in Goldman Sachs stock, for which AIG paid out handsome dividends. His deceptive communications continued as AIG continued to hand out excessive executive bonuses – the ensuing scandal and Liddy’s poor congressional testimony further served him up as the 2009 poster child for bank and investment firm CEO’s who  lacked direct and forthright communications to the public.

8. Carrie Prejean

“Larry you’re being inappropriate,” were the surprising words coming from the smiling face of Carrie Prejean. This was the lowpoint (so far) of her communications downfall in her appearance on The Larry King Show, where she walked out, then stayed. It was beyond awkward and confirmed the only consistency in her communications…inconsistency. This former Miss America contestant at first seemed sincere in her comments after being fired from the Miss America pageant, taking a strong stance for purity, and then getting herself tangled in lies about scandalous pictures and a video. She appears defensive and naive by speaking with an inauthentic smile, avoids the elephant in the room, references herself in the third person, and constantly tilts her head and waves a judgmental finger. This is a role model for poor communications.

9. Timothy Geithner & Hank Paulson

Timothy Geithner started out badly as he continued the dour communications style of Hank Paulson. Both held the same jobs as Secretary of the Treasury in one of the most critical times of financial crisis, and both couldn’t have been much worse in communicating the way out. The air of aloofness was almost palpable with Hank Paulson, and Tim Geithner was not much better. And when Geithner got excused by President Obama for an income tax ‘error’ (more on Obama next), he then topped his lack of communicating credibility with his announcement of a plan – and there was no plan.

1

0. Barack Obama

Every President has to be on the list, one way or the other because communications is his primary job. Last year Obama was #1 on the Best list and President Bush was #1 on the Worst list. This year Obama doesn’t exactly trade places, but he’s the best of the worst since he has failed to fulfill the promise of his communications platform. He was a great communicator as a candidate, not so much as a leader. The New York Times wrote about “The President Whose Words Once Soared.” For the full report see our blog post here, but in summary here’s why:

  • He is aloof and professorial, actually most often speaking formally with his nose a bit aloft
  • He speaks in bursts and a repetitious cadence, almost in a sing-song manner
  • He leans with an enormous emphasis on scripts and the teleprompter
  • He has NEVER learned how to use the teleprompter well
  • Often he makes gaffes when he speaks spontaneously
  • And he is way over exposed, where speaking on the trivial diminishes the important

Because of those behavioral flaws, President Obama does not generate the trust that many anticipated.  Even now his spokesperson Robert Gibbs (who is a bit flawed himself) is viewed more favorably than Obama, which is startling. President Obama rode into office on great hope wherein the majority would excuse minor communication flaws. Yet when hope diminishes, the previously excused flaws become magnified, and will not serve the President well. Here is the detail on “Why Obama Fails as a Communicator.”

UPDATE: A video on Obama’s ‘gift’ of communications from WSJ’s Dan Henninger add to justifying this ranking, plus the response to the Christmas terrorist attempt that slipped through the TSA cracks…

One speaker's opinion of the ten best and worst in the business. What do you think?

The Best Essays on Politics 2009, Part I—The Economy | Robert de Neufville | Big Think

In "The End of the Financial World as We Know It" and "How to Repair a Broken Financial World" (The New York Times, January 4), Michael Lewis and David Einhorn argue that the problem wasn't that no one knew the deals that brought down the economy were bad, but that no one had much incentive to put a stop to them. As long as there is no real cost to evaluating risk incorrectly—and as long as we continue to effectively guarantee the performance of financial institutions—financial firms will continue to make unwise bets, knowing they are playing with house money.

The Madoff scandal echoes a deeper absence inside our financial system, which has been undermined not merely by bad behavior but by the lack of checks and balances to discourage it. "Greed" doesn't cut it as a satisfying explanation for the current financial crisis. Greed was necessary but insufficient; in any case we are as likely to eliminate greed from our national character as we are lust and envy. The fixable problem isn't the greed of a few but the misaligned interests of the many.

Another blogger chimes in on the best essays of the year, and this one seems worth looking into. Click through for all the recommendations from this writer at Big Think.

The second part of Robert's picks, and the third.

Tom Peters on the New Year

There are five other mini-segments to present in this New Year's 2010 Post. The first comes from writing my new book. It's really largely about the "basics," and in particular about thoughtfulness and civility. I think thoughtfulness-civility-grace-decency-kindness-appreciation pays off ... Big Time ... on the bottom line. And I think it pays off when you look in the mirror or raise your kids. And, incidentally, I think it's directly related to resilience—that is, going gently in the world serves the community and keeps the heat (emotional reaction to tough news) a little lower.

The third word is serve. In my new book I call leadership a "sacred trust,' and I think it is. To steal shamelessly from Robert Greenleaf, I am a keen fan–adherent of "servant leadership." Leaders work for those who "report to" them—not vice versa.

Word four: contribute. We Group I-ers (see above) simply have an obligation—a pressing obligation—to give back and lend a helping hand. I live in an other-than-high-wage community, and I deeply deeply appreciate the enormous amount of time and energy my wife is contributing as Board leader of our local daycare center. (This is hardly her first major act of community service-leadership; it's simply the one most on my mind at the moment.) Contradicting to some extent my Group III mention above, I am a strong adherent, assuming you're not Bill Gates, of supporting (time, $$) local efforts where you can have direct impact. (Perhaps from local "fanatic" service will grow the desire to expand the stage on which you work.)

Next up, and next to last is ... learn. The best way to stay fresh and vibrant, and thence useful, in my opinion, is to seek new experiences and learning opportunities. Like all of these "words," it takes thoughtfulness (planning) and work—though presumably this work, in every case, should largely be an act of joy.

The final word? My old friend ... EXCELLENCE. I never get tired of it, and I hope you don't either. It's a wonderful standard, a wonderful aspiration, a wonderful way of life (the aspiration to).

So my Aim2010 is to focus on these words:

Resilience.
Thoughtfulness-Civility.
Serve.
Contribute.
Learn.
EXCELLENCE.

Peters starts his reflection with resilience, then moves on to the keywords here. Click through for all his thoughts.

What We Have Lost

But maybe we’ve reached nostalgia’s end. “Nostalgia” — made up of the Greek roots for “suffering” and “return” — is literally a longing for the places of one’s past. And lately, it has become harder and harder to find things to miss about America’s places...

When they remember the Starbucks where they met the one they married or the Gap where they lost the one they didn’t, they will be marinating in memories that happened everywhere but not somewhere, reliving experiences that are located in time but dislocated in space. And when they return to the places where they grew up, or went to school, or fell in love, they may not even notice that the Old Navy has been replaced by an Abercrombie, the Fridays by an Olive Garden and the once-fleeting past by an endless present.

Ours may be the last generation of Americans to suffer for return — to remember events that took place when place still mattered. So tonight let us revel in our nostalgia, and long for the days when longing was easy.

From a nice piece on nostalgia by Daniel Gilbert in today's New York Times. I enjoyed reading this and watching last night a PBS program about Garrison Keillor, who also acknowledged the beauty and power of returning to the past. Hate to say I must be of a certain age, too, but there you are.